Professional Services

Secure systems. Skilled people. Stronger outcomes.

We align non‑clinical healthcare operations, secure health IT & cybersecurity, and YouScience‑informed education services to deliver measurable results—fast.

Healthcare (Non‑Clinical) IT · Health IT · Cybersecurity · MSP Education · YouScience · Workforce
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What we do

Three service lines. One simple promise: Assess → Advise → Activate.

Healthcare (Non‑Clinical)

Operational clarity & patient flow

  • Intake & scheduling, eligibility & authorizations
  • Denials prevention & front‑office QA
  • HIPAA administrative safeguards & training cadence
SOPsRACISLAsPatient comms
IT (Health IT • Cybersecurity • MSP)

Secure, reliable technology

  • MFA, patch cadence, backup/DR runbook
  • 24/7 monitoring, ticket SLAs, vendor management
  • EHR optimization, hardened endpoints & access governance
vCIO/vCISOAsset mgmtCompliance
Education

From aptitude to outcomes

  • YouScience assessments & interpretation
  • Career consulting & workforce training
  • College course selection toward degrees
CohortsBilingualDashboards

How we work: Assess → Advise → Activate

A repeatable method that makes progress visible and outcomes measurable.

Assess

  • Workflow discovery, risk & skill gap analysis
  • Baseline KPIs and compliance review

Advise

  • Roadmap by cost/impact and timeline
  • Right-sized tools, templates, SOPs

Activate

  • Implementation, training & change management
  • Dashboards, cadence, continuous improvement

Packages

Clear tiers, faster starts. Pricing on request or publish starting-at figures.

Launch

Rapid Assessment

4 weeks assessment + quick wins
  • ✓ KPI baseline & priority fixes
  • ✓ SOP starters & security baseline
  • ✓ Roadmap & next-quarter plan
Request scope
Build

Redesign & Training

8–12 weeks implementation
  • ✓ Workflow redesign & tooling
  • ✓ Staff training & handoff docs
  • ✓ KPI dashboard & review cadence
Request scope
Scale

Quarterly Optimization

Ongoing advisory + reporting
  • ✓ Quarterly roadmap refresh
  • ✓ Audits, resilience tests, coaching
  • ✓ New use-cases & pilots
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Results we target

Example metrics; we’ll define yours during the assessment.

+15–30% clean claims rate
-25–50% critical incidents
+2–4x interviews scheduled
≤ 24h ticket MTTR

*Illustrative only; results vary by context and scope.

About Talon Advantage

We help organizations align people, process, and technology. Our cross‑functional team spans healthcare operations, secure health IT & cybersecurity, and education/workforce programs.

  • Values: practicality, security by design, equity & access, measurable results
  • Method: Assess → Advise → Activate
  • Sectors: clinics, schools, workforce boards, growing businesses

Capabilities one‑pager

Download our one‑pager and verticals to share with stakeholders.

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Contact

Tell us your top 2–3 priorities. We’ll map quick wins in a 20‑minute consult.






Email us

Or reach us at info@talonadvantage.com · (XXX) XXX‑XXXX